Privacy Policy

Last updated: January 2026

Midlands Pest Control Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or contact us.

1. Information We Collect

We may collect the following information when you submit a contact form:

• Your name
• Your email address
• Your phone number
• Your message or enquiry details

We do not collect any other personal data unless you provide it voluntarily.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry
• Provide pest control services
• Maintain internal records

We do not sell, rent, or share your information with third parties for marketing.

3. Legal Basis for Processing

We process your information under:

• Legitimate interests – to respond to your enquiry and provide services
• Contract – when you request or engage our services

4. Data Storage and Security

Your information is stored securely and only accessed by authorised personnel. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

5. How Long We Keep Your Data

We retain enquiry information only as long as necessary to respond to you or provide services, unless a longer period is required for legal or business reasons.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to processing
• Request data portability

To exercise your rights, contact us at: paul@midlandspestcontrol.net

7. Cookies and Tracking

This website does not use tracking cookies or analytics tools. Basic server logs may be collected automatically for security and performance.

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Midlands Pest Control ltd
19 Plover Avenue
Swadlincote
DE11 7QF
Email: paul@midlandspestcontrol.net
Phone: 07831 867208